Payment Policy
Payment Policy – SPS AGRIPURE FOODS
Effective Date: 06/12/2025
Last Updated: 06/12/2025
This Payment Policy outlines the terms governing all payments made to SPS AGRIPURE FOODS (“Company”, “we”, “us”, “our”) for the purchase of our products through our website, marketplaces, or authorised sales channels. By placing an order with us, you agree to comply with the terms stated below.
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1. Accepted Payment Methods
SPS AGRIPURE FOODS accepts the following secure payment modes:
UPI (Google Pay, PhonePe, Paytm, BHIM, etc.)
Credit Cards (Visa, Mastercard, RuPay)
Debit Cards
Net Banking (all major banks)
Mobile Wallets
Payment Gateway Providers (Razorpay, PayU, etc.)
Cash on Delivery (COD) – only where available and subject to delivery partner terms
Note: Available payment modes may vary depending on your location or the platform from which you purchase.
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2. Payment Confirmation
2.1 Once a payment is successfully made, customers receive an order confirmation via email, SMS, WhatsApp, or through the platform where the order was placed.
2.2 In case confirmation is not received due to network issues, customers must contact our support team with transaction details.
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3. Pricing and Taxes
3.1 All prices displayed on our website or marketplaces include applicable taxes unless stated otherwise.
3.2 Shipping charges, if applicable, will be displayed at checkout before final payment.
3.3 SPS AGRIPURE FOODS reserves the right to modify product prices, offers, or discounts at any time without prior notice.
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4. Payment Security
4.1 All online payments are processed through PCI-DSS compliant and encrypted payment gateways.
4.2 SPS AGRIPURE FOODS does not store or access your card or banking details.
4.3 Users are responsible for safeguarding their own login credentials and payment information.
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5. Failed or Pending Payments
5.1 In cases where payment fails but is debited from your account, the amount is usually reversed by your bank within 3–7 working days.
5.2 If the payment status remains pending, customers should not initiate a duplicate transaction without confirming with customer support.
5.3 SPS AGRIPURE FOODS is not responsible for delays caused by banks, UPI systems, or payment gateways.
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6. Refunds Related to Payments
6.1 Refunds are issued only in accordance with our Refund & Return Policy (e.g., damaged, defective, expired, or wrong product delivered).
6.2 Once approved, refunds are processed to the original payment method only.
6.3 Refund processing time: typically 5–7 business days, depending on bank/payment gateway timelines.
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7. Cash on Delivery (COD) Policy
Where COD is offered:
7.1 Customers must pay the exact amount to the delivery agent.
7.2 COD orders may involve additional charges depending on delivery partners.
7.3 Refusal of COD orders may result in account restrictions or denial of future COD privileges.
7.4 Repeated cancellations of COD orders may lead to order blocking.
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8. Fraud Prevention & Verification
8.1 SPS AGRIPURE FOODS reserves the right to conduct verification checks, especially in cases involving:
Suspicious transactions
High-value orders
Repeated failed payments
Mismatched delivery information
8.2 Orders found to contain incomplete, incorrect, or fraudulent information may be cancelled without prior notice.
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9. Billing Information
9.1 Customers must provide accurate billing details during checkout.
9.2 Any mismatch between billing and payment information may delay order processing or cause cancellation.
9.3 Invoices are issued digitally and can be requested from customer support if not received.
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10. Modifications to the Payment Policy
SPS AGRIPURE FOODS may update or revise this Payment Policy at any time. Updates will be posted on our website with the effective date.
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11. Contact Information
For payment-related queries, failed transactions, or billing issues, please contact:
SPS AGRIPURE FOODS – Payment Support
Email: spsnaturals@gmail.com
Phone/WhatsApp: 8800341389,7311104969,8800341389
Address: Sahson Road, Rahimapur Bazar, Jhunsi,Prayagraj, Uttar Pradesh-211019